Yes we are an American Heart Association (AHA) Training Site. After you complete the webinar with the live instructor via zoom with equipment shipped to you, you will be issued the American Heart Association eCard on heart.org & the instructor will help you claim it before you leave the zoom call.
Once you complete the online part (videos/quiz questions and final exam) we will be in contact with you to let you know tracking number and email you to schedule your zoom session.
Yes equipment is shipped to you, normally takes a week.
Equipment is sent out the next business day, normally it will take about 3-5 business days for it to arrive to your home. While you are waiting for the CPR kit to arrive you should take the online course. When you receive your kit & you completed the online part, we will be in contact with you to schedule via zoom.
Yes its the same AHA Heartsaver or BLS eCard. You will take an online course while the equipment is being mailed to your home for the "hands on skills testing" via zoom.
The online course is done at your own pace. It can take anywhere from 5-14 days to complete depending on your location and speed of shipping. If you need your certification sooner than that virtual training option might not be your best option.
Refunds are only given if equipment was not sent yet and/or Online course was not started. Once your equipment is shipped or you complete the online course, no refund is provided.