When you purchase one of our American Heart Association (AHA) or online products, you will be required to provide some basic personal information to American CPR Certification during the purchase process.
Data you provide: American CPR Certification collects personal information when an individual purchases a course, or if the individual voluntarily provides this information. This information is used to provide proper certification for individuals who pass our courses. This information may include without limitation: name, address, profession, employer’s name, email address, billing information and phone number. We will also request and collect information you provide as needed to allow you to pay for the courses you take. This will include credit card and related information.
Email communication: When you send American CPR Certification an email (or other communication), we may retain your email and any personal information in the email or other communication to fully handle your issue and for proper record storage.
You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via our website.
We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.
Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for "https" at the beginning of the address of the web page. We only obtain and keep the financial information you provide as needed to allow us to properly charge your credit card, verify your credit card information and to properly credit your account.
While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.